Diaconia IFD Bolivia

After more than 30 years in Bolivia, the Foundation Diaconia IFD has established itself as one of the country’s leading financial institutions. Today, Diaconia IFD has 65 offices located throughout the country providing credit and supportive services to the neediest sectors.

Customer in Bolivia

Diaconía IFD was established in 1991 as a project of the Norwegian Mission Alliance in Bolivia and with the name Diaconía FRIF. It started with an office in the city of La Paz, and expanded in 1992 it's operations to the rural area of ​​the department of La Paz.

On the 9th September 2016, Diaconia received the licence as «FUNDACIÓN DIACONÍA ROTATIVO DE INVERSIÓN FOMENTO – INSTITUCIÓN FINANCIERA DE DESARROLLO», abbreviated to “Diaconia FRIF-IFD” from the regulator in Bolivia (ASFI).

In 2020, Diaconía received the deposit-taking license from Bolivian authorities. The institutions' aim is to offer deposit-taking services from the first-half of 2021.

Since its foundation, DIACONÍA FRID-IFD has constantly grown with its credit operations and has now more than 900 employees and sixty-five (65) agencies offering financial intermediation services based on Christian guidelines and diaconal principles generating financial inclusion throughout the Bolivian territory.

Bolivian woman in the highlands

Values

We have a call to serve our clients and our employees, and we seek to satisfy the needs of each one of them.

We are honest and transparent in our actions.

We are committed to our clients, to the Mission, to the Vision and to our principles.

We provide a fair and respectful treatment with quality and warmth.

Mission

We are a financial entity with christian principles, which contributes to the progress of our clients and develops the inclusion of the vulnerable population, through integral financial solutions in urban and rural areas.

Vision

To be a leading institution in financial inclusion, providing quality holistic financial solutions with dignified customer treatment and respect for cultural values, with a diaconal vision.

Our products

Diaconía IFD offers a variety of credit products such as business loans, agricultural loans, loans for consumption, and housing loans. The credits may be granted for purposes like investments, operations, and transport equipment, and as mortgage loans or non-mortgage loans. Savings products have been offered for all customers through Diaconías digital platform since February 2023.